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Legal

Privacy Policy

How Master’s Touch Steam Cleaning collects, uses, and protects the information you share with us.

Information We Collect

Information you give us: when you request a quote, book a service, call, or email us, we may collect your name, phone number, email address, ZIP code, service address, the services you need, and any details you share about the job.

Information collected automatically: like most websites, ours may record your IP address, browser and device type, pages visited, and how you arrived at the site. This is gathered through cookies and similar technologies.

How We Use Your Information

We use your information to respond to quote requests and questions, schedule and perform cleaning services, send appointment confirmations and reminders, follow up on completed work, improve our website and services, and meet our legal obligations.

Text Messages and Calls

If you give us your phone number, we may call or text you about your quote, appointment, or service. Message and data rates may apply. You can reply STOP to any text message to opt out at any time. We do not sell or share your phone number or text messaging consent with third parties for their marketing purposes.

Cookies and Analytics

We may use cookies and analytics tools to understand how visitors use our website and to measure our advertising. You can set your browser to refuse or delete cookies; some parts of the site may not work as intended if you do.

How We Share Information

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

How Long We Keep It

We keep personal information only as long as needed to provide our services, keep accurate business records, and meet legal, tax, and accounting requirements.

Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you marketing messages. To make a request, contact us using the details below. We will respond within a reasonable time.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes and Contact Us