Expertise & Equipment that Get Results
Many people are surprised to find out how much difference a deep steam clean can make to their carpets. What you may not be aware of is how amazing your carpet can be after a high quality steam clean. Our technicians are professional carpet cleaning people and aim for the best possible results, and they really know how to steam clean. Master’s Touch Steam Cleaning uses powerful truck-mounted equipment and effective chemicals that are safe around children and pets.
Then by using their skills, and the best tools, to follow our proven system, our carpet cleaning professionals get the results you’re after. You may not realize the difference a truck-mounted system makes. But once you discover how quickly the carpet dries after treatment, then feel and smell the results, you’ll know you made the right choice. Our higher temperature, and more powerful suction will remove more dirt, oils, odors, and allergens than most customers expect. And once customers experience our high quality service, they remember us and come back time and time again.
OUR 15 STEP CARPET CLEANING PROCESS
STEP 1: PRE-INSPECTION
While walking through your space with you, our technician will let you know what to expect. In a friendly way, he’ll be honest about what can be done. And he will let you know what stains or marks may need special attention.
STEP 2: COMMERCIAL DRY VACUUM
We never take shortcuts and always do things the right way. This includes starting with a powerful commercial-grade dry vacuum. Removing as much dirt as possible and fluffing the carpet before steam cleaning, ensures the best results.
STEP 3: COMMERCIAL DRY EXTRACTION EDGING
We’re not just concerned about your carpets. We will make sure everything we do leaves your space cleaner. We will get the right tools in, to vacuum edges and baseboards. This extracts existing dust that is not reachable by a traditional vacuum, to avoid from leaving marks as we clean.
STEP 4: FURNITURE MOVING
We have two different groups for furniture. Light furniture like sofas and tables are included in the basic price. Heavy furniture, think pianos, beds, desks, hutches, dressers and the like, that can’t be moved safely must be dealt with before we arrive or will be cleaned around.
STEP 5: PRE-SPOT
Years of experience help our skilled technicians identify spots and apply the right treatment. By applying a solution to help lift the mark, you can get great results.
STEP 6: Pre-Spray Shampoo
To make certain the whole carpet is cleaned thoroughly, we use a special tool. It is a pressure powered automatic sprayer. And it enables us to inject our special cleaning solution formula deep into the carpet fibers. This preconditioning agent boosts our ability to clean.
STEP 7: PRE-GROOMING/AGITATION
Our special tool works your carpet over to allow our cleaning solution to penetrate within the carpet pile. This agitation loosens the pile and works in the solution for even better results.
STEP 8: Shampoo Rinse Aid
As much as we try and keep costs down to remain competitive, we know better than to use the commonly used carpet solutions. Instead, we always apply a solution that is child and pet friendly. And once we’re finished it leaves no sticky residues or ,stiff, crunchy carpets from leaving shampoo trapped within your carpet. Our rinsing aid solution is designed to come back out.
STEP 9: Hot Steam Extraction
Only once we’ve applied our proven techniques to prepare your carpet, we bring out the big guns. Our heavy-duty, truck-mounted equipment delivers high-temperature steam. This means a deeper clean with less moisture. Then our truck is able to provide very powerful suction. This extraction process pulls out the dirt, bacteria, odors, and moisture.
STEP 10: POST SPOT OR STAIN INSPECTION
We’re never satisfied until we’re sure that your carpet could not look better. Our technician will inspect the job looking for stubborn spots or stains. If he finds anything, he will apply further treatments to do what can be done to improve them.
STEP 11: WIPE DOWN ALL BASEBOARDS
We take responsibility for everything we do. Because the treatment process can leave a slight residue on baseboards and doorways, our technician remembers to wipe them down for you.
STEP 12: POST GROOM
We go over your freshly cleaned carpets with our post-grooming equipment. This lifts up the pile, making it feel soft again. It also helps in the drying and airing process.
STEP 13: Furniture Feet Tabs
Drying the carpets quickly is important for keeping the fresh new smell. Our technicians understand airflow and can identify those areas that need a bit of help. They’ll place a powerful fan to help these locations dry if necessary.
STEP 14: SPEED DRY
Carpet needs airflow to dry. And some furniture needs the carpet to be dry before resting its feet on it. Otherwise finished wood or metal feet might stain the carpet. Our convenient solution is to move the furniture back into place. Then put styrofoam blocks or plastic square sheets under the feet. That way, once the airing process has finished, all you have to do is remove the protectors. No furniture moving required.
STEP 15: POST CLEANING INSPECTION
This is the fun part for our technician where he gets to show off the result of his skills and hard work. He will happily walk you through and make certain that you are delighted with his work. He will also provide further advice on carpet care in your situation.